Email templates

Having a standard set of email templates in product enables us to keep consistent visual messaging for our users.

Using Litmus

Litmus

We use Litmus to both build and test our product emails. We are working on a number of tested templates stored on our Litmus email account that can be used as the basis for future emails. If you require access to the Litmus account, please contact feelix@myob.com.

Templates

Email — Standard template

Standard

This is our standard template used inside our Essentials product.

Use this template when sending an email from Essentials to a user regarding specific product information. Please note — this is not a marketing email.

Email — Customer template

Customer

Coming soon

This is our customer template used inside our Essentials product.

Use this template when a business sends an email to its customer.


Don't use marketing emails for product messages

Email — Marketing template

These are compelling emails for convincing and educating people. But we really want to keep them seperate from core messages from product.

These examples are for saying MYOB is launching a great new feature, not for letting a user know their password.